Shipping & Delivery
We are committed to delivering your order quickly and efficiently. Please review our shipping policies below for important details on processing times, shipping rates, and delivery options.
Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays) after receiving your order confirmation email. Once your order ships, you will receive a notification with tracking details.
During peak seasons or promotional events, processing times may be slightly longer. If we anticipate a significant delay, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout. We offer the following shipping options:
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Standard Shipping: $4.99 | Estimated delivery: 3-7 business days
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Expedited Shipping: $9.99 | Estimated delivery: 1-3 business days
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Free Shipping: FREE on orders over $50 | Estimated delivery: 3-7 business days
Delivery delays may occur due to weather conditions, carrier issues, or incorrect address information. While we strive to ensure timely delivery, we are not responsible for delays beyond our control.
Order Tracking
Once your order ships, you will receive an email with tracking information. You can track your order here: [Your Website Tracking Page]. Please allow up to 24 hours for tracking updates.
Damages & Issues
If you receive a damaged or defective product or are missing an item, please contact us immediately at pilatesprincess24@yahoo.com with your order number and a description of the issue.
To assist with resolving the issue, please keep all packaging materials and damaged items for potential inspection by the carrier.
Returns & Exchanges
For details on returns and exchanges, please refer to our Returns & Exchanges Policy.
Contact Us
If you have any questions about your order or our shipping policies, please reach out to us:
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Email: michael@angeluntamed.com